nordiska GmbH & Co. KG

Right to Withdraw

You have the right to withdraw from the purchase contract within fourteen (14) days without giving a reason.

The withdrawal period is fourteen (14) days from the day [1].

In order to exercise your right to withdraw, you must inform us ( [2] ) by giving a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from the contract. You can use the attached sample withdrawal form but this is not mandatory. [3] 
To observe the withdrawal period, it is sufficient to send the notification about exercising the right to withdraw before the withdrawal period expires.

Consequences of withdraw

If you withdraw from the contract, we shall refund all payments that we have received from you, including the delivery costs (with the exception of additional costs resulting from selecting another type of delivery than the cheapest standard delivery we offer), immediately and at the latest within fourteen days from the day that we receive the message about your withdrawal from the contract. For the refund, we will use the same payment method that you used in the original transaction unless otherwise expressly agreed with you; in no case will fees be charged due to the refund. [4] [5] [6]

Design notes:
[1]
a)
in case of a purchase contract: on which you or a third party appointed by you who is not the carrier has or have taken possession of the goods.
b) in case of a contract: about several goods that the consumer has ordered in one order and have been delivered separately: on which you or a third party appointed by you who is not the carrier has or have taken possession of the last goods.
c) in case of a contract: about the delivery of goods in several partial dispatches or units: on which you or a third party appointed by you who is not the carrier has or have taken possession of the last partial dispatch or the last unit.

[2]
nordiska GmbH & Co. KG
Victoria Höhe 1
51645 Gummersbach, Germany

Telephone: +49 (0)2261 9891-0
Fax: +49 (0)2261 9891-111
E-Mail: info@nordiska.de

[3]
You can use the sample withdrawal form [PDF form]. If you use this option, we shall immediately send you a confirmation (e.g. by e-mail) about the receipt of the withdrawal.

[4]
We can refuse to refund you until we have received the goods back or until you provide evidence that you have sent back the goods, depending on which comes first.

[5]
a)
You shall return or hand over to us the goods immediately and in any case at the latest within fourteen (14) days from the day on which you inform us about withdrawing from the contract. The deadline is observed if you send the goods before the deadline of fourteen (14) days expires.
b) We bear the costs for returning the goods.
c) You only have to pay for any loss in value of the goods if this loss in value is the result of unnecessary handling to check quality, properties and functions.



What does this mean?

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